Frequently asked questions

Most operators launch within days. We help import your fleet and price list and set up payment policies.

No. Portivo is ready to use, and we walk you through the setup step by step.

Yes - we will show Portivo on a demo and agree on a test period tailored to your fleet.

The subscription includes no commission on bookings settled outside Portivo (cash, your own bank transfer). The 5% commission applies only to online payments processed through Portivo. Payment provider fees are billed separately.

Payment gateways bill at their own rates, independently of the subscription. You decide whether the fee is covered by your company or the customer.

Online as a hold on the customer's card or in cash at pickup - always separate from the charter price. After the return you settle it in one click.

Yes, at any time - the plan grows with your fleet.

Yes - the channel manager keeps availability consistent across the channels you sell on.

You don't have to change anything. Embed the booking engine into your existing site and treat the ready-made storefront as an extra sales channel.

Yes - AWS infrastructure in the EU, hard tenant isolation, encryption and backups. Details on the Security page.

Yes. You run daily and hourly charters, with separate pricing and deposit policies.

No. The offer lives under a single link - the customer compares variants and accepts without signing in.